Tag Archives: business networking. small business

IW Lunch

The Multi-Generational Business.

Today our clients and colleagues can span up to 4 generations and communication between the generations can be challenging.

In a multigenerational workplace and world, connecting, engaging and leading a team that is united, who show up for work and are open to others’ ideas creates a link with the customers of today who span 5 generations.

To know what their drivers are, more than ever before is a critical factor for success in performance, retention and customer satisfaction today.

Focussing on the key generational qualities, Michelle shares her tips and strategies on how to optimise the potential of your team, through intentional leadership.

Understanding how to deliver the Customer Service experience that will differentiate your business as a workplace and business of choice.

Note: Motve CoWorking is in Daydream St and located in the forst driveway on the right when entering Daydream Street.
Parking is VERY tight. please leave time to find parking nearby.

Book here now!


From a foundation in the Hospitality industry and an employer of 70 staff, Michelle has developed a strong repertoire of “real life” customer service/business success scenarios which she communicates to people from diverse business backgrounds in a variety of forums both locally and internationally.

With a proven track record and vast experience, Michelle specialises in every aspect of service operations and processes – looking holistically at the overall impact of the customer experience.

Moonlighting at Tranquillo Place. Mona Vale

Join Inspiring Women and meet other local business owners. Moonlighting is a relaxed event where we meet after hours and connect over a glass of wine and light refreshments. This month’s hosting business is Jane MacNaught from Tranquillo Place who has opened up new premises in Mona Vale and has some great colleagues that share… Continue Reading

IW November Business Lunch

According to ‘Women and money across the generations’ research conducted by RMIT University in 2014, 80% of women say their top financial priority is providing for their family’s day-to-day needs. Continue Reading

IW Illawarra:: Moonlighting in March

Come along and join us for a night of socialising (I mean Networking) and learn more about Colleen and the team at Kiama Wellbeing l Beauty l Massage l Wellness… PLEASE BOOK A TICKET (for catering purposes) Members FREE Visitors $10. Pay at the door Continue Reading